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Owner Manuals

Peugeot Rifter 2018-2019 Owner's Manual Safety Emergency or assistance call

69Safety5General safety recommendationsDo not remove the labels attached in different places on your vehicle. They include safety warnings as well as identification information for the vehicle.For all work on your vehicle, use a qualified workshop that has the technical information, skills and equipment required, all of which a PEUGEOT dealer is able to provide.Depending on country regulations, certain safety equipment may be mandatory: high visibility safety vests, warning triangles, breathalysers, spare bulbs, spare fuses, fire extinguisher, first aid kit, mud flaps at the rear of the vehicle, etc.Installing electrical accessories:–The fitting of electrical equipment or accessories not approved by PEUGEOT may cause excessive current consumption and faults and failures with the electrical system of your vehicle. Contact a PEUGEOT dealer for information on the range of approved accessories.*In accordance with the general conditions of use of the service, available from dealers and subject to technological and technical limitations.–As a safety measure, access to the diagnostic socket, used for the vehicle's electronic systems, is reserved strictly for PEUGEOT dealers or qualified workshops, equipped with the special tools required (risk of malfunctions of the vehicle's electronic systems that could cause breakdowns or serious accidents). The Manufacturer cannot be held responsible if this advice is not followed.–Any modification or adaptation not intended or authorised by PEUGEOT or carried out without meeting the technical requirements defined by the Manufacturer will result in the suspension of the commercial warranty.Installation of accessory radio communication transmittersBefore installing a radio communication transmitter with an external aerial, you must without fail contact a PEUGEOT dealer for the specification of transmitters which can be fitted (frequency, maximum power, aerial position, specific installation requirements), in line with the Vehicle Electromagnetic Compatibility Directive (2004/104/EC).Declarations of conformity for radio equipmentThe relevant certificates are available on the http://public.servicebox.peugeot.com/APddb/ website.Emergency or assistance call (type 1)Peugeot Connect SOS►In an emergency, press button 1 for more than 2 seconds.The lighting of the indicator lamp and a voice message confirm that the call has been made to the “Peugeot Connect SOS” call centre.*.►Pressing again immediately cancels the request.The lamp remains lit until the call is ended."Peugeot Connect SOS" immediately geolocates your vehicle and contacts you in your
70SafetyThe lighting of the indicator lamp and a voice message confirm that the call has been made to the emergency services*.‘Peugeot Connect SOS’ immediately locates your vehicle and puts you in contact with the appropriate emergency services**.►Pressing again immediately cancels the request.The indicator lamp flashes when the vehicle data is sent, and then remains lit when communication is established.If an impact is detected by the airbag control unit, an emergency call is made automatically, independently of the deployment of any airbags.‘Peugeot Connect SOS’ is a service that can be accessed free of charge.System operation–Upon switching on the ignition, if the indicator lamp lights up red, then green, and then goes out: the system is operating correctly.–If the indicator lamp is fixed red: system malfunction–If the indicator lamp flashes red: replace the emergency battery. *In accordance with the general conditions of use of the service, available from dealers and subject to technological and technical limitations.**In areas covered by ‘Peugeot Connect SOS’ and ‘Peugeot Connect Assistance’. The list of countries covered and telematic services provided is available from dealers or on the website for your country.language*, and - if necessary - requests that relevant emergency services be dispatched**. In countries where the service is not available, or when the geolocation service has been expressly declined, the call is routed directly to the emergency services (112) without the vehicle location information.If an impact is detected by the airbag control unit, an emergency call is made automatically, independently of the deployment of any airbags.Operation of the system–Indicator lamp on (for 3 seconds) upon switching on the ignition: the system is operating correctly.–Fixed red indicator lamp: system malfunction.–Flashing red indicator lamp: replace the back-up battery.In the last 2 cases, the emergency and assistance call services may not work.Contact a qualified repairer as soon as possible.*According to the geographic coverage of ‘Peugeot Connect SOS’, ‘Peugeot Connect Assistance’ and the official national language chosen by the owner of the vehicle.The list of countries covered and PEUGEOT CONNECT services provided is available from dealers or on the website for your country.**According to the geographic coverage of ‘Peugeot Connect SOS’, ‘Peugeot Connect Assistance’ and the official national language chosen by the owner of the vehicle. The list of countries covered and telematic services provided is available from dealers or on the website for your country.The system fault does not prevent the vehicle from being driven.Peugeot Connect Assistance►If the vehicle breaks down, press button 2for more than 2 seconds to request assistance (confirmed by a voice message**).►Pressing again immediately cancels the request.Geolocation►Deactivate/reactivate geolocation by simultaneously pressing buttons 1 and 2 and then pressing button 2 to confirm.If you benefit from the Peugeot Connect Packs offer with the SOS and Assistance Pack included, there are additional services available to you in your personal space, via the website for your country.For information about the SOS and Assistance Pack, please refer to the general conditions for these services.Emergency or assistance call (type 2)Peugeot Connect SOS (PE112)►In an emergency, press button 1 for more than 2 seconds.
71Safety5The lighting of the indicator lamp and a voice message confirm that the call has been made to the emergency services*.‘Peugeot Connect SOS’ immediately locates your vehicle and puts you in contact with the appropriate emergency services**.►Pressing again immediately cancels the request.The indicator lamp flashes when the vehicle data is sent, and then remains lit when communication is established.If an impact is detected by the airbag control unit, an emergency call is made automatically, independently of the deployment of any airbags.‘Peugeot Connect SOS’ is a service that can be accessed free of charge.System operation–Upon switching on the ignition, if the indicator lamp lights up red, then green, and then goes out: the system is operating correctly.–If the indicator lamp is fixed red: system malfunction–If the indicator lamp flashes red: replace the emergency battery. *In accordance with the general conditions of use of the service, available from dealers and subject to technological and technical limitations.**In areas covered by ‘Peugeot Connect SOS’ and ‘Peugeot Connect Assistance’. The list of countries covered and telematic services provided is available from dealers or on the website for your country.In the latter two cases, emergency and assistance call services may not work.Contact a dealer or a qualified repairer as soon as possible.The system fault does not prevent the vehicle from being driven.Data processingAll processing of personal information by the "Peugeot Connect SOS" system (PE112) complies with the framework for protection of personal information established by Regulation 2016/679 (GDPR) and Directive 2002/58/EC of the European Parliament and the Council, and in particular, seeks to protect the vital interests of the data subject, in accordance with Article6.1, paragraphd) of Regulation 2016/679.Personal information processing is strictly limited to the management of the "Peugeot Connect SOS" system used with the “112” European single emergency call number.The "Peugeot Connect SOS" system is able to collect and process only the following data relating to the vehicle: chassis number, type (passenger vehicle or light commercial vehicle), fuel type or power source, most recent three locations and direction of travel, and a timestamped log file recording the automatic activation of the system.The recipients of the processed data are the emergency call handling centres designated by the relevant national authorities in the territory in which they are located, enabling priority reception and handling of calls to the “112” emergency number.Data storageData contained in the system’s memory is not accessible from outside the system until a call is made. The system is not traceable and is not continuously monitored in its normal operating mode. The data in the system's internal memory is automatically and continuously erased. Only the vehicle’s three most recent locations are stored.When an emergency call is triggered, the data log is stored for no more than 13hours.Access to dataYou have the right to access the data and, if necessary, submit a request to rectify, erase or restrict the processing of any personal information not processed in accordance with the provisions of Regulation
72SafetyHorn►Press the central part of the steering wheel.Electronic stability control (ESC)The electronic stability control programme includes the following systems:–Anti-lock braking system (ABS) and Electronic brake force distribution (EBFD).–Emergency braking assistance (EBA).–Anti-slip regulation (ASR).–Dynamic stability control (DSC).–Trailer stability assist (TSA).Anti-lock braking system (ABS) and Electronic brake force distribution (EBFD)These systems enhance the vehicle’s stability and handling during braking, and enable greater 2016/679 (GDPR). Third parties to which data has been communicated shall be notified of any rectification, erasure or restriction carried out in accordance with the aforementioned Directive, unless doing so would be impossible or require a disproportionate effort. You also have the right to lodge a complaint with the relevant data protection authority.Peugeot Connect Assistance►If the vehicle breaks down, press button 2for more than 2 seconds to request assistance (confirmed by a voice message*).►Pressing again immediately cancels the request.Privacy mode allows you to manage the level of sharing (data and/or position) between your vehicle and the PEUGEOT brand.It can be configured in the Settings menu on the touch screen.By default, depending on equipment, deactivate/reactivate geolocation by simultaneously pressing the 2 buttons, then press the "Peugeot Connect Assistance" button to confirm.*According to the geographic coverage of ‘Peugeot Connect SOS’, ‘Peugeot Connect Assistance’ and the official national language chosen by the owner of the vehicle. The list of countries covered and telematic services provided is available from dealers or on the website for your country.If you purchased your vehicle outside the PEUGEOT dealer network, we invite you to have a dealer check the configuration of these services and, if desired, modify them to suit your wishes. In a multilingual country, configuration is possible in the official national language of your choice.For technical reasons, in particular to improve the quality of telematic services for customers, the Manufacturer reserves the right to carry out updates to the vehicle's on-board telematic system at any time.If you benefit from the Peugeot Connect Packs offer with the SOS and Assistance Pack included, there are additional services available to you in your personal space, via the website for your country.For information about the SOS and Assistance Pack, please refer to the general conditions for these services.Hazard warning lamps►Pressing the red button causes all the direction indicators to flash.They can operate with the ignition off.Automatic operation of hazard warning lampsWhen braking in an emergency, depending on the rate of deceleration, the hazard warning lamps come on automatically. They switch off automatically when you next accelerate.It is also possible to switch them off by pressing the button.
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