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Owner Manuals

Peugeot 3008 2008-2015 Peugeot Connect Media Frequently asked questions

247 FREQUENTLY ASKED QUESTIONS QUESTIONANSWERSOLUTION There is a difference in sound quality between the different audio sources (radio, CD...). For optimum sound quality, the audio settings (Volume, Bass, Treble, Ambience, Loudness) can be adapted to the different sound sources, which may result in audible differences when changing source (radio, CD...). Check that the audio settings (Volume, Bass, Treble, Ambience, Loudness) are adapted to the sources listened to. It is advisable to set the AUDIO functions (Bass, Treble, Front-Rear Balance, Left-Right Balance) to the middle position, select the musical ambience "Linear" and set the loudness correction to the "Active" position in CD mode or to the "Inactive" position in radio mode. The CD is ejected automatically or is not played by the player. The CD is inserted upside down, is unplayable, does not contain any audio data or contains an audio format which the player cannot play. The CD is protected by an anti-pirating protection system which is not recognised by the audio equipment. - Check that the CD is inserted in the player the right way up. - Check the condition of the CD: the CD cannot be played if it is too damaged. - Check the content in the case of a recorded CD: consult the advice in the "Audio" section. - The audio equipment's CD player does not play DVDs. - Due to inadequate quality, certain recorded CDs will not be played by the audio system. The CD player sound is poor. The CD used is scratched or of poor quality. Insert good quality CDs and store them in suitable conditions. The audio equipment settings (bass, treble, ambiences) are unsuitable. Set the treble or bass level to 0, without selecting an ambience.
248QUESTIONANSWERSOLUTION The stored stations do not function (no sound, 87.5 Mhz is displayed...). An incorrect waveband is selected. Press RADIO, select Radio Menu then "Waveband" to return to the waveband on which the stations are stored. The quality of reception of the radio station listened to gradually deteriorates or the stored stations do not function (no sound, 87.5 Mhz is displayed...). The vehicle is too far from the transmitter used by the station listened to or there is no transmitter in the geographical area through which the vehicle is travelling. Activate the "RDS" function by means of the short-cut menu to enable the system to check whether there is a more powerful transmitter in the geographical area. The environment (hills, buildings, tunnels, basement car parks...) block reception, including in RDS mode. This phenomenon is normal and does not indicate a failure of the audio equipment. The aerial is absent or has been damaged (for example when going through a car wash or into an underground car park). Have the aerial checked by a PEUGEOT dealer. Sound cut-outs of 1 to 2 seconds in radio mode. During this brief sound cut-out, the RDS searches for any frequency permitting better reception of the station. Deactivate the "RDS" function by means of the short-cut menu if the phenomenon is too frequent and always on the same route. With the engine off, the system switches off after a few minutes of use. When the engine is switched off, the system's operating time depends on the battery charge. The switch-off is normal: the system switches to economy mode and switches off to prevent discharging of the vehicle's battery. Start the vehicle's engine to increase the battery charge.
249QUESTIONANSWERSOLUTION "TA" is selected. However, certain traffi c jams along the route are not indicated in real time. On starting, it is several minutes before the system begins to receive the traffi c information. Wait until the traffi c information is being received correctly (displaying of the traffi c information symbols on the map). In certain countries, only major routes (motorways...) are listed for the traffi c information. This phenomenon is normal. The system is dependent on the traffi c information available. The time taken to calculate a route sometimes seems longer than usual. The performance of the system may slow down temporarily if a CD/DVD is being copied onto the Jukebox at the same time as a route is being calculated. Wait until the CD/DVD has been copied or stop the copying before starting the guidance function. I receive a speed camera alert for a speed camera which is not on my route. The system announces all speed cameras positioned in a cone located in front of the vehicle. It may detect speed cameras located on nearby or parallel roads. Zoom in on the map to view the exact position of the speed camera. The speed camera audible warning does not work. The audible warning is not active. Activate the audible warning on Navigation Menu, Settings, Set parameters for risk areas. The alert volume is set to minimum. Increase the volume of the alert when passing a speed camera. Does the emergency call function work without a SIM card? No, as certain national regulations impose the presence of a SIM card in order to make an emergency call. Insert a valid SIM card in the slot. The altitude is not displayed. On starting, the initialisation of the GPS may take up to 3 minutes to receive more than 4 satellites correctly. Wait until the system has started up completely. Check that there is a GPS coverage of at least 4 satellites (long press on the SETUP button, then select "GPS coverage"). Depending on the geographical environment (tunnel...) or the weather, the conditions of reception of the GPS signal may vary. This phenomenon is normal. The system is dependent on the conditions of reception of the GPS signal.
250QUESTIONANSWERSOLUTION The route calculation is not successful. The exclusion criteria may confl ict with the current location (exclusion of toll roads on a toll motorway). Check the exclusion criteria on the Navigation Menu ("Route options" - "Avoidance criteria"). There is a long waiting period following the insertion of a CD. When a new medium is inserted, the system reads a certain amount of data (directory, title, artist, etc.). This may take a few seconds. This phenomenon is normal. I cannot connect my Bluetooth telephone. The telephone's Bluetooth function may be switched off or the equipment may not be visible. - Check that your telephone's Bluetooth function is switched on. - Check that your telephone is visible. The Bluetooth telephone is not compatible with the system. A list of compatible Bluetooth mobile telephones is available from the dealer network. The volume of the telephone connected in Bluetooth mode is inaudible. The volume depends both on the system and on the telephone. Increase the volume of the Peugeot Connect Media, to maximum if required, and increase the volume of the telephone if necessary. The system does not play the DVD. The region protection may not be compatible. Insert DVDs which have compatible region protection. I cannot copy the CD to the Jukebox. The wrong source is selected. Change the active source to CD. The CD is copy-protected. It is normal that a protected CD cannot be copied.
251QUESTIONANSWERSOLUTION The system does not receive SMS. The Bluetooth mode does not permit sending of the SMS to the system. Use your SIM card and the internal telephone. The SIM card used is a twin card. Use the original SIM card to receive the SMS. I cannot update the risk area POIs. The Navigation Menu - "Update personal POI" is not displayed. Check that the medium used for the update (SD card or USB memory stick) is inserted correctly. An error message is displayed at the end of the procedure. - Start the procedure again in full. - Consult a PEUGEOT dealer if the problem persists. - Check that the data on the MEDIUM is supplied by an offi cial partner of PEUGEOT. The voice frequencies (DTMF) are not active when I am communicating and I press numbers on the keypad. The numeric buttons on the keypad are only active for calls if the display is in telephone mode. To activate them, press the MODE button until the telephone is displayed on the screen. An accident area which does not concern me is displayed on the screen. The accident areas are displayed near a point defi ned on the map and in relation to a direction of travel. The alert may be triggered when travelling under a road or near a road which has a speed camera.
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